Charity Commission registration

I should have posted this earlier. We have sent our application to the Charity Commission - in fact it was sent a couple of weeks ago. Last week I received an e-mail from the person at the Commission who will be looking at our application. She introduced herself and explained the time frame she has to work in. I thought it was an excellent piece of customer service. I have had a very very mixed, ney poor experience with Government departments and agencies this summer. The worst by far has been HMRC which is unfortunate. As a Government employee myself it gives me an understanding of how unpleasant such communications can be from a customer point a view. The Commission has been mixed itself - not in the speed, or the helpfulness but in the accuracy of the information. I think it might be like my own organisaton - that phonelines are manned by people fresh or inexperienced and not properly trained to know all there is to know about the work they do.

These are exciting times for us. I know we will probably have to make changes to the Articles but will work with the Commission to ensure our application is a success while still maintaining the ethic we created.